Who we are
Our website address is: https://www.castanocleaning.com.
Welcome to Castano Cleaning Services! We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using our services, you agree to the terms outlined in this policy.
Information We Collect
- We collect information to provide you with the best possible service. The types of information we may collect include:
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Personal Information: This includes your name, contact details, address, and other personally identifiable information provided voluntarily through our website, forms, or in-person.
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Payment Information: If you choose to pay for our services online, we may collect payment details, including credit card information, to process transactions securely.
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Service Information: Details about the cleaning services you request, scheduling preferences, and any specific instructions or notes you provide.
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Device Information: We may collect information about the devices you use to access our website or services, such as IP addresses, browser types, and device identifiers.
How We Use Your Information
- We use your information for the following purposes:
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Service Delivery: To provide the cleaning services you request and to communicate with you regarding appointments, scheduling, and any updates related to our services.
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Payment Processing: To process payments and invoices for the services you receive.
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Customer Support: To respond to inquiries, address concerns, and provide customer support.
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Marketing and Communication: To send you promotional materials, newsletters, and updates about our services, unless you opt-out.
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Improving Our Services: To analyze and improve the quality of our services, website, and customer experience.
How We Share Your Information
- We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party service providers who assist us in delivering our services, processing payments, or conducting business operations.
- Legal Compliance: In response to a legal request or to comply with applicable laws, regulations, or legal processes.
- Consent: With your explicit consent, we may share your information in other circumstances.
Data Security
- We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
Your Choice and Rights
- You have the right to:
- Access and update your personal information.
- Opt-out of marketing communications.
- Request the deletion of your personal information, subject to legal and contractual obligations.
Changes to the Privacy Policy
- We may update this Privacy Policy periodically. The date of the latest revision will be indicated at the top of the page.